Shipping policy
OVERVIEW
At Eagle Fitness Store, we are committed to providing our customers with the best possible service, including a hassle-free shipping experience. This Shipping Policy outlines the terms and conditions related to the shipping of our products.
Shipping Locations
We offer shipping across the United Arab Emirates (UAE).
Shipping Charges
- Free Delivery: We provide free delivery for purchases exceeding 200 AED.
- For orders below 200 AED, standard shipping charges may apply.
Delivery Timeframe
- Our standard delivery timeframe is between 2 to 5 business days from the date of order confirmation.
- Please note that delivery times may vary depending on your location and the availability of products.
Order Processing
- All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
- Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment.
Tracking Your Order
- You can track your order using the tracking number provided in the confirmation email. Please allow 24 hours after receiving the email for the tracking information to be updated.
Delivery Issues
- If you encounter any issues with delivery, such as delays or missing items, please contact our customer service at store@eaglefitnessstore.com for assistance.
Damaged or Lost Items
- In the unlikely event that your item is damaged during shipping or lost, please contact us within 7 days of receiving your order. We will investigate the issue and work to resolve it promptly.
Returns and Exchanges
- Please refer to our Refund Policy for information on returns and exchanges.
Contact Information
For any questions regarding our shipping policy, please reach out to us at store@eaglefitnessstore.com or call us at +971 56 507 7088.
